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REMINDER
 
 
 
Begin Logging new Field Service Management Cases in NetSuite SuiteAnswers
 
 
 
In preparation for the transition to NetSuite SuiteAnswers on June 3, 2024, at 8 a.m. local customer time, the Next Technik Support Portal and the use of email to create new cases or update cases has been shut down for customer and partner use.
Please log all new cases in NetSuite SuiteAnswers. Once open cases have been migrated to NetSuite no later than June 2, at Noon PDT, an email will be sent to the case contact and that email can be used to send updates or ask questions via email.
For information about support for NetSuite Field Service Management (formerly known as Next Service Field Service Management), see the Next Technik Support page on Oracle.com.
 
 
 
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